> For the complete documentation index, see [llms.txt](https://docs.yamata.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yamata.io/partner-program/troubleshooting-and-faqs.md).

# Troubleshooting & FAQs

#### Common Issues & Solutions

Q: My volume dropped, and I was downgraded to a lower tier. How can I move back up?\
A: The program uses a 30-day rolling volume metric. Increase trade flow to regain a higher tier.

Q: Can I participate in both the Market Maker Incentive Program and this Partner Program?\
A: No. The two programs are separate to ensure fair distribution of incentives.

Q: How do I track my volume and earnings?\
A: You can log into the Partner Dashboard to monitor your rolling volume, tier status, and earnings in real time.


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