Support & Account Management

Priority Technical Support

• Dedicated support channels on Telegram / Slack

• Direct access to engineering team for technical issues

• 24/7 availability during critical market periods

• Proactive monitoring and issue resolution

Dedicated Account Management

• Tier 4+: Assigned account manager for strategic support

• Tier 5+: Direct engineering contact for custom requirements

• Priority feature requests and product roadmap input

Competitive Advantages

Recognition & Rewards

• Monthly leaderboard with public recognition for top performers (coming soon)

• Speaking opportunities at Yamata-sponsored events

Exclusive Access

• Early access to new trading pairs and markets

• Beta testing opportunities for new platform features

• Private market maker forums and community access

• Governance proposal early preview and feedback sessions